Shipping & Return
Updates: Starting from 13 Dec 2024, due to the new GPSR regulations, we're unable to ship to EU and Northern Ireland.
Shipping: Standard tracked for all home delivery
Track your order here
Please note that for handmade items, delivery times takes longer due to processing time.
We accept payment with Credit/Debit card, Afterpay and Paypal
Australia
FREE orders over $75 AUD
Delivery 2-7 working days for metro areas, 11-15 days for remote areas, excluding processing times.
| Shipping method |
Delivery Time |
Cost |
| Australia Post Express |
1-4 Business days |
$12.95 |
| Australia Post Express (+Signature) |
1-4 Business days |
$15.95 |
| Australia Post Standard (Tracked) |
2-14 Business days |
$8.95
FREE orders $75+ |
International
Delivery 10-20 working days excluding customs processing times.
Shipping cost varies depending on weights as shown in the table below.
| New Zealand |
Delivery Time |
Cost |
| 1g - 250gr |
4-7 business days |
14 NZD |
| 251gr - 500gr |
4-7 business days |
16 NZD |
| 501gr - 1000gr |
4-7 business days |
21 NZD |
| 1001gr - 1500gr |
4-7 business days |
27 NZD |
| 1501gr - 2000gr |
4-7 business days |
3 NZD |
| Orders 199+ NZD |
4-7 business days |
FREE |
| America |
Delivery Time |
Cost |
| 1g - 250gr |
10-20 business days |
12 USD |
| 251gr - 500gr |
10-20 business days |
15 USD |
| 501gr - 1000gr |
10-20 business days |
21 USD |
| 1001gr - 1500gr |
10-20 business days |
29 USD |
| 1501gr - 2000gr |
10-20 business days |
36 USD |
| Orders 150+ USD |
10-20 business days |
FREE |
| Canada |
Delivery Time |
Cost |
| 1g - 250gr |
20 business days |
16 CAD |
| 251gr - 500gr |
20 business days |
21 CAD |
| 501gr - 1000gr |
20 business days |
30 CAD |
| 1001gr - 1500gr |
20 business days |
40 CAD |
| 1501gr - 2000gr |
20 business days |
50 CAD |
| Orders 180+ CAD |
20 business days |
FREE |
| Asia Pacific* |
Delivery Time |
Cost |
| 1g - 250gr |
20-30 business days |
16 AUD |
| 251gr - 500gr |
20-30 business days |
20 AUD |
| 501gr - 1000gr |
20-30 business days |
30 AUD |
| 1001gr - 1500gr |
20-30 business days |
40 AUD |
| 1501gr - 2000gr |
20-30 business days |
50 AUD |
(*)Hong Kong SAR, Japan, Singapore, South Korea, United States (4 of 62 states), Bangladesh, Cambodia, China, Cook Islands, Fiji, French Polynesia, India, Indonesia, Kiribati, Laos, Macao SAR, Maldives, Nauru, Nepal, New Caledonia, Niue, Pakistan, Papua New Guinea, Philippines, Pitcairn Islands, Samoa, Solomon Islands, Sri Lanka, Taiwan, Thailand, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis & Futuna, Malaysia.
| Rest of the world |
Delivery Time |
Cost |
| 1g - 250gr |
20 business days |
28.63 AUD |
| 251gr - 500gr |
20 business days |
36 AUD |
| 501gr - 1000gr |
20 business days |
51 AUD |
| 1001gr - 1500gr |
20 business days |
67 AUD |
| 1501gr - 2000gr |
20 business days |
83 AUD |
RETURN
All sales are final.
Should the items fail to meet your expectations, we do offer refund for the items' value. Please kindly reach out to us at info@moonbunny.au for further assistance.
